918.346.8506

Improving Communication Skills

Poor communication can lead to high turnover, lack of motivation, reduced morale, and poor productivity. Surveys show that over 80% of problems people encounter at work are related to a breakdown in communication (Felber 2002). Excellent interpersonal communication skills are one of the most important personal and professional skills you possess.

Attendees will learn how to:

1. •Develop rapport with teammates
   

2. •Express ideas that gain attention and respect from others
   

3. •Making a good first impression
   

4. •Increase team collaboration and engagement
   

5. •Break the ice
   

6. •Earn respect within an instant
   

7. •Deliver constructive criticism that leads to positive results
   

8. •Clear and assertive communications
   

Elements covered in this program:

1. •Body language secrets revealed
   

2. •One easy step to engage in a conversation
   

3. •What can you learn from Socrates?
   

4. •Steps for great first and lasting impressions
   

5. •The lead and follow method to constructive conversations
   

All of our programs can be customized to fit the needs of your organization. Contact us at 918.346.8506 or info@presentingmatters.com

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